FH-Prof. MMag. Dr. Michael Schmidthaler

Service Quality Monitoring, Innovation Assessment Reserach, Applied Service Development


Johannes Kepler Universtity Linz, Economics, Dr.rer.soc.oec
Mar 2010 - Oct 2013
Karl Franzens University Graz, Economics, MA.
Sep 2003 - Sep 2009

Professional career & activities

Universitiy of Applied Sciences Upper Austria, Professor Int. Services and Innovation
May 2018 - dato
Energie AG OOE Trading, Head Balancing Group (Power/Natural Gas)
Oct 2016 - Apr 2018
Institute for Organization - J.Kepler University Linz, Lector
Sep 2015 - Jul 2017
Energieinstitut an der Johannes Kepler Universität Linz, Project Leader
Nov 2013 - Oct 2016
Energieinstitut an der Johannes Kepler Universität Linz, Research Assistant
Mar 2010 - Oct 2013

Research interests

  • Innovation Assessment Reserach
  • Applied Service Development
  • Service Quality Monitoring
A. Fratrič, M. Schmidthaler, M. Überwimmer, R. Füreder - Service innovation across borders: Challenges and potentials of service innovation collaboration in Upper Austria and South Bohemia - Marketing Science and Inspirations, Vol. 15, No. 2, 2020, pp. 10-16 more
M. Schmidthaler - Readiness, use and enablers of digital customer interaction tools in Austria - Marketing Science and Inspirations, Vol. 42, No. 6, 2019 more
J. Cohen, K. Moeltner, J. Reichl, M. Schmidthaler - Valuing electricity-dependent infrastructure: An essential-input approach - ENERGY ECONOMICS, Vol. 73, No. 2018, 2018, pp. 258-273 more
J. Cohen, K. Moeltner, J. Reichl, M. Schmidthaler - Effect of global warming on willingness to pay for uninterrupted electricity supply in European nations - Nature Energy, 2017, pp. 37-45 more
J. Cohen, K. Moeltner, J. Reichl, M. Schmidthaler - Linking the Value of Energy Reliability to the Acceptance of Energy Infrastructure: Evidence from the EU - RESOURCE AND ENERGY ECONOMICS, 2016, pp. 124-143 more
M. Schmidthaler, J. Reichl - Assessing the socio-economic effects of power outages ad hoc - An application of recent software development - Computer Science - Research and Development, Vol. 31, No. 1, 2016, pp. 157-161 more
J. Cohen, K. Moeltner, J. Reichl, M. Schmidthaler - An Empirical Analysis of Local Opposition to New Transmission Lines Across the EU-27 - ENERGY JOURNAL, Vol. 37, No. 3, 2016, pp. 59-82 more
M. Schmidthaler, J. Cohen, J. Reichl, S. Schmidinger - The effects of network regulation on electricity supply security: A European analysis . - JOURNAL OF REGULATORY ECONOMICS, 2015, pp. 285-316 more
J. Cohen, J. Reichl, M. Schmidthaler - Re-focussing research efforts on the public acceptance of energy infrastructure: A critical review - ENERGY, Vol. 76, No. 1, 2014, pp. 4-6 more
J. Reichl, M. Schmidthaler, F. Schneider - The Value of Supply Security: the Costs of Power Outages to Austrian Households, Firms and the Public Sector - ENERGY ECONOMICS, 2013, pp. 256-261 more
J. Reichl, M. Schmidthaler, F. Schneider - Der volkswirtschaftliche Verlust durch Stromausfälle: Eine empirische Analyse für Haushalte, Unternehmen und den öffentlichen Sektor - Perspektiven der Wirtschaftspolitik, Vol. 13, No. 4, 2012, pp. 308-336 more
Due to the increasing global competition, the companies have to expand their innovative products and services offer in order to stay competitive.  Service innovation processes are in the focus of… more