M. Gerschberger, F. Staberhofer, C. Engelhardt-Nowitzki - Complexity Parameters in Supply Networks - Sustainable Logistics and SCM Systems in the Resilient Market, Kaohsiung, China, 2011, pp. 34-47
Current business fields are highly dynamic and technology-intensive. Furthermore the
force to satisfy changing and individual customer needs economically, together with
the growing number of service components and tailored products tremendously
increases the complexity in supply networks. Thus, the management of complexity in
continuously growing supply networks is of essential importance. In practice, there is
a lack of knowledge about the best possible evaluation and managerial intervention
regarding supply network complexity which may lead to insufficient business results.
Reliable instruments and models which support a supply network manager to
adequately manage the complexity are not available yet, particularly as the meaning
of the word ‘complexity’ is vague and no universal, precise definition exists.
Therefore the purpose of this paper is to identify a basic set of parameters that
determine complexity and influence the orchestration of a company’s supply network
on the basis of a structured literature review and content analysis. Subsequently, the
identified parameters are used to quantify complexity for specific segments and the
entire supply network. The existing knowledge base will be extended by a defined set
of complexity parameters which enables companies to evaluate the influence of each
single partner on the overall complexity in the supply network.